Frequently Asked Questions

What is Amazon Music Backstage?
How do I join Amazon Music Backstage?
How much does it cost?
How do I cancel my subscription to Amazon Music Backstage?
What do I get for participating in Amazon Music Backstage?
Can I share my invitation email with a friend?
When I click on the link in the invitation email, it doesn’t work. Why?
How will Amazon Music use the information I provide?
I need help, how can I reach the Amazon Music Backstage team? 



What is Amazon Music Backstage?
Amazon Music Backstage is an exclusive opportunity to help influence new products and services in digital music. Once you've accepted our invitation, we will email you opportunities to provide feedback on new products and services - before they've been launched to the public. We'll share everything from early stage ideas, prototypes, to testing yet-to-be-released features, all with the goal of hearing your thoughts and improving the Amazon Music experience.

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How do I join Amazon Music Backstage?
Amazon Music Backstage members are selected from the existing Amazon Music and Amazon customer base. They are then invited to join via email. If you've received an email invitation to Amazon Music Backstage, click the link in the message and follow the instructions to get started.

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How much does it cost?
It's free! All we ask for members to respond to the surveys we send in a timely manner.

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How do I cancel my subscription to Amazon Music Backstage?
We’d be sad to see you go, but you can cancel your subscription to Amazon Music Backstage by clicking the unsubscribe link in any of the emails we send you.

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What do I get for participating in Amazon Music Backstage?
First and foremost, you’ll get an exclusive behind-the-scenes look at new Amazon Music products and services. Your feedback will help us improve these projects for all Amazon Music Customers. From time-to-time, we may also offer prizes and giveaways to Amazon Music Backstage members as a thank you for your participation.

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Can I share my invitation email with a friend?
No, your invitation is only meant for you and is designed for one-time use.

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When I click on the link in the invitation email, it doesn’t work. Why?
Invitation links may only be used once. If you’ve already used the link to join Amazon Music Backstage or shared it with someone else, please contact customer service.

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How will Amazon Music use the information I provide?
Amazon Music will use the feedback we collect to influence the creation of new products and services. Amazon Music follows the same information practices as our parent company Amazon, so any information that you provide will be used only in accordance with Amazon.com’s Privacy Policy

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I need help, how can I reach the Amazon Music Backstage team?
You can email the team directly at amazon-music-backstage@amazon.com.

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